NDIS

Eureka Maxis Ballarat : Services - NDIS

We do the driving, but as a Eureka Taxis Ballarat passenger, or for anyone requiring extra care, you’re in safe hands with our professional drivers and modern vehicle fleet.
 
Every day, Eureka Taxis Ballarat assists passengers with disability get to and from their life commitments, safely and reliably with our modern vehicle fleet.

We have built trust within the community for the past two years, treating passengers with dignity and respect by assisting them to live out a normal and proactive life, which makes Eureka Taxis the perfect NDIS transport partner for your next trip for all NDIS participants.

As an NDIS transport provider for more than two years, we have a specialised team of experts ready to assist you with your transport needs and offering you the extra care you need.

We understand that having the ability to use safe and reliable transport is key to maintaining your independence so you can continue to live a fulfilling life.

This may mean travelling to work, school or study, or it might mean transport to appointments or social events, no matter what the occasion – Eureka Taxis Ballarat has you covered.

By choosing Eureka Taxis Ballarat, you can use your NDIS transport funding and take control of your travel. Our fleet of vehicles includes taxis and wheelchair accessible vehicles to get you to and from where you need to go in a vehicle suited to your individual needs.

Additionally, unlike others, our call centre is manned by real & local people all day – every day, 365 days a year.

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You will generally be able to access funding through the NDIS for transport support if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available.

For more information about the NDIS and transport funding click here

https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding

Our dedicated NDIS support team understands that having the ability to use safe and reliable transport is important in maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events.

To be able to book transport please call 1300 18 33 60 and provide your account number or mobile phone number. Alternatively you can book online at https://book.eurekataxis.com.au or via our smart phone apps.

To get started with a NDIS Account with Eureka Taxis please follow the following link

Yes!

Every one of our drivers are extensively trained to undertake work from any situation. Our NDIS co-coordinators leave very detailed instructions on all NDIS account(s) for driver(s) to see.

M40 / Multi Purpose Taxi Program (MPTP) cards can not be used in conjunction with NDIS funding as per section 9 of the MPTP Terms and conditions. Any driver using M40 / MPTP cards with any other government subsidized payments should be reported to CPV via email mptp@cpv.vic.gov.au 

How Eureka Taxis works within the NDIS

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@eurekataxis.com.au

How Eureka Taxis works for NDIS Support Coordinators

After more than two years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage travel for your participants.

As a registered NDIS transport provider, we work directly with Support Coordinators like yourself to understand mobility needs and budget constraints, helping participants to make choices around their individual transport needs.  

We work with you to prevent unnecessarily waste of funds and work towards fraud and unruly behaviours with participants.

Every NDIS participant is treated with dignity and respect on a first come, first served basis.

How Eureka Taxis works within the NDIS

The NDIS is designed to give Australians the freedoms to be able to live independently and to be able to achieve their life goals.
 
That philosophy of control flows right through your relationship with Eureka Taxis and beyond. From trip histories to invoicing, everything is recorded and transparent and integrates seamlessly with all major accounting software packages. 
 
At any point we are able to go back and retrieve job details using the job number, customer name or address and replay the trip in real time using state of the art GPS tracking.

On time and personable . Thankyou
Sherri Holtham
Sherri Holtham
1738039289
Thanks Eureka Taxis , and thank you Daniel our driver. It’s not the easiest address to find, but Daniel and the team did an awesome job picking us up in the middle of nowhere. And Daniesl knowledge and information on the surrounding area of Ballarat was top-notch.
tevaoha julian
tevaoha julian
1737839455
I called Eureka Taxi on a Sunday (early)morning after a breakdown on my motorcycle, a fair distance from home.They were there as promised and got me home no problem at all fair price.Far better option than calling the wife at that time of the day!
Always friendly staff
Karen Webb
Karen Webb
1736577588
Ebony from Eureka Taxis ( Ballarat ) was extremely helpful with the trip.As it turned out Ebony was a little late with picking us up as a consequence Ebony made up for this by not charging us for our trip with, we were extremely grateful for not only Ebony’s ownership of the matter but to make up for it in the manner that she did was outstanding.Ebony, was extremely caring, much appreciated.We have caught a taxi 5 times now with Ebony & I cannot think of a driver I would want to book a taxi with other than Ebony.In this day and age Ebony is an extreme rarity.We hope that Eureka Taxi service realises how valuable an employee we see Ebony as customer.RegardsPaul Hamilton & Jay McMasters
Paul Hamilton
Paul Hamilton
1736312740
Viv is a safe and friendly driver always a pleasure to travel with her and her smile feeling safe anytime with her, she helps calm travellers
Extremely happy with Eureka Taxi Service. The friendly service is miles above others.Thank you you are still the best taxi service.
Laura McKenzie
Laura McKenzie
1734789124
Val Clark
Val Clark
1734755679
Vivienne had to do 3 trips in one day for me due to medical reasons. She helped me out greatly and was on time each time. Even with one of them being short notice. Highly recommend.
Paul Dempsey
Paul Dempsey
1734657664
I am very happy with the service the out the year.Big👍 up to Damien who has picked me up most Wednesday nights.Couldn’t ask for a friendlier driver.Happy Christmas and New Year to everyone at Eureka Taxis see u again on the 29 th January 2025 at 9.45 p.m
Excellent service and trip yet again, thank you Damien.
Rebekah Kelly
Rebekah Kelly
1734520577
Driver friendly , knew the location of my destination. I have only been in Ballarat a few days and he was helpful re my questions regarding various locations
Janet Bicknell
Janet Bicknell
1734496488
Excellent. Jay, driver very pleasant & careful driver. Will & have only used Eureka taxis & always been good.
Maria Knowles
Maria Knowles
1734391488
Kay Macaulay
Kay Macaulay
1734263914
Vivian very prompt & got us to our destination in plenty of time
Jen Ballarat
Jen Ballarat
1734205133
Very punctual and very friendly driver. Got me to my destination in a timely manner. Will catch this service again.
Courtney Joyce
Courtney Joyce
1734026840
Great taxi service.Friendly, polite and efficient.Will use them regularly.
Kylie Wilkinson
Kylie Wilkinson
1733466333
Prompt and efficient service, polite and helpful driver(Jeff). Recommend Eureka Taxis. Always a pleasure to use this service.
Gwyn Owen
Gwyn Owen
1733004327
Taxi service in Ballarat is wonderful Damien was polite helpful and interesting to talk too have used your Maxi cabs with a friend who I come to stay with those drivers are great too especially when the client is in a wheel chair😊
P Gapper
P Gapper
1732916506
Recently needed the maxi taxi to take my 102 year old father to a number of appointments. The driver Jeff arranged pick up and return trips around Dads needs. Everything went quite smoothly. Thankyou so much for making a difficult time easier for us.
Damien was great .On time and was very pleasant Appreciated him lifting our suitcases in boot.Will use Eureka again next trip.
Susan Benson
Susan Benson
1732013746
The driver was a very respectful person and her time management was very excellent. She was also very generous about sharing information concerning taxi driver profession which is very rewarding and giving excellent customer service to passengers. Eureka Taxis Ballarat the best highly recommend 😊
Noor Lee
Noor Lee
1731883804
Excellent service very efficient,clean taxi.Very polite driver.
Colin Buckland
Colin Buckland
1731443954
Sadly over charged after confirming price upon booking a taxi. Both collections from each location were 30 minutes past confirmed booking times however all sorted by a very understanding operations manager who took ownership of performance and applied a discount.
Jamie Love
Jamie Love
1731187078
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