Wheelchair Transport

Eureka Taxis :: Services :: Wheelchair Access Vehicles (WAV)

Eureka Taxis Ballarat is your only trusted wheelchair transport provider that takes safety and professionalism when transporting wheelchair passengers seriously.
 
Our drivers are rigorously trained in the latest safety and compliance practices to ensure that your journey is safe and enjoyable.
 
We understand that you as a disabled person of our society should not mean that you can not fulfill your life to its full extent.
We will treat you with the respect and dignity you deserve every single day.
 
Our wheelchair vans are stock Renault Masters which have then undergone a rigid prefabrication and recertification to be able to transport you in style and safety.
 
We work with many agencies as well as NDIS self funded and plan managed participants and look forward with a smile and a caring hand to your next trip.

Wheelchairs:

Any wheelchair that has the correct ISO mount points are supported and allowed. If your chair does not have the correct mounts we are not able to transport you and the chair – you will need to disembark the chair (if possible) and fold up the chair or seek alternate transport

Scooters:

All scooters need to have 4 (four) certified mounts. Two of these mounts are to be on the front and two of them must be on the rear, typically near the wheels. If your scooter does not have the correct mounting points, we are unable to transport you in our taxis.

Seatbelts are required by law and MUST be worn by all passengers that wish to sit in the vehicle (or are unable to disembark) whilst the vehicle is in motion. 

Wearing a seatbelt significantly reduces the risk of injury and death in the event of a vehicle roll over or accident / sudden breaking application. 

If your chair has a seatbelt built in – you are not required to wear the seatbelt fitted to the vehicle, providing that the chair has been correctly strapped down.

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.00$2.004 p/km
$0.715 p/min
Tariff 2 SedanNight$7.80$2.004 p/km
$0.715 p/min
Tariff 3 MaxiDay$4.00$3.093 p/km$1.083 p/min
Tariff 4 MaxiNight$7.80$3.093 p/km$1.083 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$6.10$2.30 p/km$0.800 p/min
Tariff 8 SedanNight$10.00$2.30 p/km$0.800 p/min
Tariff 9 MaxiDay$6.10$3.450 p/km$1.260 p/min
Tariff 10 MaxiNight$10.00$3.450 p/km$1.260 p/min

Public Holiday Rates Unbooked & Booked:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$8.65$2.004 p/km$0.715 p/min
Tariff 6 MaxiNight$8.65$3.093 p/km$1.083 p/min
Tariff 11 SedanDay$10.90$2.300 p/km$0.800 p/min
Tariff 12 MaxiNight$3.60$3.450 p/km$1.260 p/min

ExtraPrice
Booking Fee$2.10
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.16 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$30.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

Thanks Eureka Taxis , and thank you Daniel our driver. It’s not the easiest address to find, but Daniel and the team did an awesome job picking us up in the middle of nowhere. And Daniesl knowledge and information on the surrounding area of Ballarat was top-notch.
tevaoha julian
tevaoha julian
1737839455
I called Eureka Taxi on a Sunday (early)morning after a breakdown on my motorcycle, a fair distance from home.They were there as promised and got me home no problem at all fair price.Far better option than calling the wife at that time of the day!
Always friendly staff
Karen Webb
Karen Webb
1736577588
Ebony from Eureka Taxis ( Ballarat ) was extremely helpful with the trip.As it turned out Ebony was a little late with picking us up as a consequence Ebony made up for this by not charging us for our trip with, we were extremely grateful for not only Ebony’s ownership of the matter but to make up for it in the manner that she did was outstanding.Ebony, was extremely caring, much appreciated.We have caught a taxi 5 times now with Ebony & I cannot think of a driver I would want to book a taxi with other than Ebony.In this day and age Ebony is an extreme rarity.We hope that Eureka Taxi service realises how valuable an employee we see Ebony as customer.RegardsPaul Hamilton & Jay McMasters
Paul Hamilton
Paul Hamilton
1736312740
Viv is a safe and friendly driver always a pleasure to travel with her and her smile feeling safe anytime with her, she helps calm travellers
Extremely happy with Eureka Taxi Service. The friendly service is miles above others.Thank you you are still the best taxi service.
Laura McKenzie
Laura McKenzie
1734789124
Val Clark
Val Clark
1734755679
Vivienne had to do 3 trips in one day for me due to medical reasons. She helped me out greatly and was on time each time. Even with one of them being short notice. Highly recommend.
Paul Dempsey
Paul Dempsey
1734657664
I am very happy with the service the out the year.Big👍 up to Damien who has picked me up most Wednesday nights.Couldn’t ask for a friendlier driver.Happy Christmas and New Year to everyone at Eureka Taxis see u again on the 29 th January 2025 at 9.45 p.m
Excellent service and trip yet again, thank you Damien.
Rebekah Kelly
Rebekah Kelly
1734520577
Driver friendly , knew the location of my destination. I have only been in Ballarat a few days and he was helpful re my questions regarding various locations
Janet Bicknell
Janet Bicknell
1734496488
Excellent. Jay, driver very pleasant & careful driver. Will & have only used Eureka taxis & always been good.
Maria Knowles
Maria Knowles
1734391488
Kay Macaulay
Kay Macaulay
1734263914
Vivian very prompt & got us to our destination in plenty of time
Jen Ballarat
Jen Ballarat
1734205133
Very punctual and very friendly driver. Got me to my destination in a timely manner. Will catch this service again.
Courtney Joyce
Courtney Joyce
1734026840
Great taxi service.Friendly, polite and efficient.Will use them regularly.
Kylie Wilkinson
Kylie Wilkinson
1733466333
Prompt and efficient service, polite and helpful driver(Jeff). Recommend Eureka Taxis. Always a pleasure to use this service.
Gwyn Owen
Gwyn Owen
1733004327
Taxi service in Ballarat is wonderful Damien was polite helpful and interesting to talk too have used your Maxi cabs with a friend who I come to stay with those drivers are great too especially when the client is in a wheel chair😊
P Gapper
P Gapper
1732916506
Recently needed the maxi taxi to take my 102 year old father to a number of appointments. The driver Jeff arranged pick up and return trips around Dads needs. Everything went quite smoothly. Thankyou so much for making a difficult time easier for us.
Damien was great .On time and was very pleasant Appreciated him lifting our suitcases in boot.Will use Eureka again next trip.
Susan Benson
Susan Benson
1732013746
The driver was a very respectful person and her time management was very excellent. She was also very generous about sharing information concerning taxi driver profession which is very rewarding and giving excellent customer service to passengers. Eureka Taxis Ballarat the best highly recommend 😊
Noor Lee
Noor Lee
1731883804
Excellent service very efficient,clean taxi.Very polite driver.
Colin Buckland
Colin Buckland
1731443954
Sadly over charged after confirming price upon booking a taxi. Both collections from each location were 30 minutes past confirmed booking times however all sorted by a very understanding operations manager who took ownership of performance and applied a discount.
Jamie Love
Jamie Love
1731187078
Arrived exactly on time, taxi was clean, driver was friendly and knew the town well. Highly recommend this service.
Allan Roach
Allan Roach
1731117539
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