Wheelchair Transport

Eureka Taxis :: Services :: Wheelchair Access Vehicles (WAV)

Eureka Taxis Ballarat is your only trusted wheelchair transport provider that takes safety and professionalism when transporting wheelchair passengers seriously.
 
Our drivers are rigorously trained in the latest safety and compliance practices to ensure that your journey is safe and enjoyable.
 
We understand that you as a disabled person of our society should not mean that you can not fulfill your life to its full extent.
We will treat you with the respect and dignity you deserve every single day.
 
Our wheelchair vans are stock Renault Masters which have then undergone a rigid prefabrication and recertification to be able to transport you in style and safety.
 
We work with many agencies as well as NDIS self funded and plan managed participants and look forward with a smile and a caring hand to your next trip.

Wheelchairs:

Any wheelchair that has the correct ISO mount points are supported and allowed. If your chair does not have the correct mounts we are not able to transport you and the chair – you will need to disembark the chair (if possible) and fold up the chair or seek alternate transport

Scooters:

All scooters need to have 4 (four) certified mounts. Two of these mounts are to be on the front and two of them must be on the rear, typically near the wheels. If your scooter does not have the correct mounting points, we are unable to transport you in our taxis.

Seatbelts are required by law and MUST be worn by all passengers that wish to sit in the vehicle (or are unable to disembark) whilst the vehicle is in motion. 

Wearing a seatbelt significantly reduces the risk of injury and death in the event of a vehicle roll over or accident / sudden breaking application. 

If your chair has a seatbelt built in – you are not required to wear the seatbelt fitted to the vehicle, providing that the chair has been correctly strapped down.

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.00$2.004 p/km
$0.715 p/min
Tariff 2 SedanNight$7.80$2.004 p/km
$0.715 p/min
Tariff 3 MaxiDay$4.00$3.093 p/km$1.083 p/min
Tariff 4 MaxiNight$7.80$3.093 p/km$1.083 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$6.10$2.30 p/km$0.800 p/min
Tariff 8 SedanNight$10.00$2.30 p/km$0.800 p/min
Tariff 9 MaxiDay$6.10$3.450 p/km$1.260 p/min
Tariff 10 MaxiNight$10.00$3.450 p/km$1.260 p/min

Public Holiday Rates Unbooked & Booked:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$8.65$2.004 p/km$0.715 p/min
Tariff 6 MaxiNight$8.65$3.093 p/km$1.083 p/min
Tariff 11 SedanDay$10.90$2.300 p/km$0.800 p/min
Tariff 12 MaxiNight$3.60$3.450 p/km$1.260 p/min

ExtraPrice
Booking Fee$2.10
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.16 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$30.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

Great efficient service.
Lou Ridsdale
Lou Ridsdale
1724888100
Prompt service and able to help in a time crunch . Excellent friendly driver Troy and dispatcher very helpful
Nicole Mcintosh
Nicole Mcintosh
1724385101
Megan Lloyd
Megan Lloyd
1724195922
Awesome taxi company….have already recommended them to friends..nothing is too much trouble
Greta Tate
Greta Tate
1724116220
There are taxis & taxis, but only one can be recommended by this 91 yer old handicapped female depending on assistance right into her selected venue, not a mere drop-off.Only safe drivers are employed, not show-offs, really unpleasant drivers I haveexperienced previously in other ‘services’.Each driver is courteous and a friendlyconversationilst.Obviously, I am a most appreciative frequent user.My name is Frances.
FRANCES ELIAS
FRANCES ELIAS
1723870246
Always reliable and havefriendly drivers
Tracey Bolitho
Tracey Bolitho
1723849068
Brilliant all round. Great journey..marvelous driver and the despatcher was wonderful too! Thankyou
Sarah Morton
Sarah Morton
1723532296
Thoun Chawech
Thoun Chawech
1723348793
Honestly the best company for service I’ve ever dealt with, The driver was so accommodating, had empathy and a great person. Thank you.
Jason Delaney
Jason Delaney
1722867448
Prompt and efficient service, polite and helpful driver. Recommend Eureka Taxis
Gwyn Owen
Gwyn Owen
1722112722
AMY DIBBLE
AMY DIBBLE
1722037583
Super friendly driver that drove a nice clean cab. Chatted from pick up to drop off which I really enjoyed.
Stephen Stow
Stephen Stow
1721874772
Thanks Troy you’re a legend!Great service!!!
Nathan Close
Nathan Close
1721632761
Steve Erwin
Steve Erwin
1721191070
Jeff was great. Won’t hesitate to use Eureka Taxis again.
Pauline Poulter
Pauline Poulter
1721010490
Really helpful
Stephanie Young
Stephanie Young
1720998744
Athalie Bazzani
Athalie Bazzani
1720677142
I’ve only used them Twice so far and I’m highly impressed by the service. Drivers have been kind friendly and polite. The driving has been exceptionally safe and responsible unlike what I’ve seen of other services.
Hyper Duck
Hyper Duck
1720406718
Always prompt and professional
Paul McConville
Paul McConville
1720313516
David Norley
David Norley
1720011878
On time, professional great service
Dean Cooley
Dean Cooley
1719885361
Great experience with a great driver Damien. Thanks!
Mick Busija
Mick Busija
1718688754
Very satisfied with the services of Eureka Taxis
John Bramley
John Bramley
1718683388
Nice friendly trip with Jeff
Kerry Hall
Kerry Hall
1717888893
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