NDIS

Eureka Maxis Ballarat : Services - NDIS

We do the driving, but as a Eureka Taxis Ballarat passenger, or for anyone requiring extra care, you’re in safe hands with our professional drivers and modern vehicle fleet.
 
Every day, Eureka Taxis Ballarat assists passengers with disability get to and from their life commitments, safely and reliably with our modern vehicle fleet.

We have built trust within the community for the past two years, treating passengers with dignity and respect by assisting them to live out a normal and proactive life, which makes Eureka Taxis the perfect NDIS transport partner for your next trip for all NDIS participants.

As an NDIS transport provider for more than two years, we have a specialised team of experts ready to assist you with your transport needs and offering you the extra care you need.

We understand that having the ability to use safe and reliable transport is key to maintaining your independence so you can continue to live a fulfilling life.

This may mean travelling to work, school or study, or it might mean transport to appointments or social events, no matter what the occasion – Eureka Taxis Ballarat has you covered.

By choosing Eureka Taxis Ballarat, you can use your NDIS transport funding and take control of your travel. Our fleet of vehicles includes taxis and wheelchair accessible vehicles to get you to and from where you need to go in a vehicle suited to your individual needs.

Additionally, unlike others, our call centre is manned by real & local people all day – every day, 365 days a year.

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You will generally be able to access funding through the NDIS for transport support if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available.

For more information about the NDIS and transport funding click here

https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding

Our dedicated NDIS support team understands that having the ability to use safe and reliable transport is important in maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events.

To be able to book transport please call 1300 18 33 60 and provide your account number or mobile phone number. Alternatively you can book online at https://book.eurekataxis.com.au or via our smart phone apps.

To get started with a NDIS Account with Eureka Taxis please follow the following link

Yes!

Every one of our drivers are extensively trained to undertake work from any situation. Our NDIS co-coordinators leave very detailed instructions on all NDIS account(s) for driver(s) to see.

M40 / Multi Purpose Taxi Program (MPTP) cards can not be used in conjunction with NDIS funding as per section 9 of the MPTP Terms and conditions. Any driver using M40 / MPTP cards with any other government subsidized payments should be reported to CPV via email mptp@cpv.vic.gov.au 

How Eureka Taxis works within the NDIS

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@eurekataxis.com.au

How Eureka Taxis works for NDIS Support Coordinators

After more than two years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage travel for your participants.

As a registered NDIS transport provider, we work directly with Support Coordinators like yourself to understand mobility needs and budget constraints, helping participants to make choices around their individual transport needs.  

We work with you to prevent unnecessarily waste of funds and work towards fraud and unruly behaviours with participants.

Every NDIS participant is treated with dignity and respect on a first come, first served basis.

How Eureka Taxis works within the NDIS

The NDIS is designed to give Australians the freedoms to be able to live independently and to be able to achieve their life goals.
 
That philosophy of control flows right through your relationship with Eureka Taxis and beyond. From trip histories to invoicing, everything is recorded and transparent and integrates seamlessly with all major accounting software packages. 
 
At any point we are able to go back and retrieve job details using the job number, customer name or address and replay the trip in real time using state of the art GPS tracking.

Great communication and service when I pre-booked. Josh you’re a ‘Dude’, and my daughter felt at ease with you taking her to work tonight. Thank you Josh, I’ll ask for you next time mate…..peace of mind for this Mumma 😊
Jo Dimichiel
Jo Dimichiel
1742974225
Exceptional service by Mark
Joey Young
Joey Young
1742713206
The driver( Josh) come in an hour earlier to start his shift just so there would be a car to take us to Geelong for a wedding. Thank you.
Harvey Davidson
Harvey Davidson
1742080936
Matthew was brilliant, nice to talk to, he was really good with my 100 year old mother. I highly recommend Eureka Taxis.
Tracey
Tracey
1742039380
Excellent service with friendly staff
Graeme Shields
Graeme Shields
1741997875
After my First Experience of Eureka Taxis to-day , I only ever want to use Eureka Taxis. I wish they were everywhere. They answered the phone with a warm friendly tone. The person knew where I was – I gave them the closest landmark as I didn’t know the physical address. Mark was the driver. He was a local – could have chatted with him for ages – we talked about 1980’s Music. He even apologised for the traffic lights turning red! Car was spotless and spacious inside. Really comfortable trip. And when we reached my destination – Ballarat Station – he took my large backpack out of the boot and handed it to me without me even asking. Eureka Taxis is a first class service. Like the name suggests – it is like finding Gold. Thank you.
Raphael Kaleb
Raphael Kaleb
1741682509
Great service . Cheerful drivers . We recommend eureka taxis.
PETER MCKENZIE
PETER MCKENZIE
1741670066
Stuart Maiden
Stuart Maiden
1741059359
Damien our driver for the night was great, friendly, courteous and can honestly say 1st time felt safe getting a taxi in 10yrs. Will only use Eureka Taxis from now on.
Bernie Rieniets
Bernie Rieniets
1740833894
Great service, prompt, base operator was professional, driver Damien was excellent giving me a brief tour of Ballarat. Thanks guys
jared bennetts
jared bennetts
1740815939
Mark is a safe and great friendly driver who you can chat with about footy. He just knows how to bring smiles to his passengers.
Jimmy Oldham
Jimmy Oldham
1740620534
This is the second time I have had Josh as a driver in the past week. He is very friendly and accommodating. Would highly recommend Eureka Taxis.
Nicole c
Nicole c
1740544363
Great driver very courteous
Great work Eureka. You are the best in town
Damien is very friendly. Service is efficient.
Pandora
Pandora
1739489866
Extremely happy with Eureka Taxi Service. The friendly service is miles above others.Thank you you are still the best taxi service.
Laura McKenzie
Laura McKenzie
1738731347
On time and personable . Thankyou
Sherri Holtham
Sherri Holtham
1738039289
Thanks Eureka Taxis , and thank you Daniel our driver. It’s not the easiest address to find, but Daniel and the team did an awesome job picking us up in the middle of nowhere. And Daniesl knowledge and information on the surrounding area of Ballarat was top-notch.
tevaoha julian
tevaoha julian
1737839455
I called Eureka Taxi on a Sunday (early)morning after a breakdown on my motorcycle, a fair distance from home.They were there as promised and got me home no problem at all fair price.Far better option than calling the wife at that time of the day!
Always friendly staff
Karen Webb
Karen Webb
1736577588
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