Wheelchair Transport

Eureka Taxis :: Services :: Wheelchair Access Vehicles (WAV)

Eureka Taxis Ballarat is your only trusted wheelchair transport provider that takes safety and professionalism when transporting wheelchair passengers seriously.
 
Our drivers are rigorously trained in the latest safety and compliance practices to ensure that your journey is safe and enjoyable.
 
We understand that you as a disabled person of our society should not mean that you can not fulfill your life to its full extent.
We will treat you with the respect and dignity you deserve every single day.
 
Our wheelchair vans are stock Renault Masters which have then undergone a rigid prefabrication and recertification to be able to transport you in style and safety.
 
We work with many agencies as well as NDIS self funded and plan managed participants and look forward with a smile and a caring hand to your next trip.

Wheelchairs:

Any wheelchair that has the correct ISO mount points are supported and allowed. If your chair does not have the correct mounts we are not able to transport you and the chair – you will need to disembark the chair (if possible) and fold up the chair or seek alternate transport

Scooters:

All scooters need to have 4 (four) certified mounts. Two of these mounts are to be on the front and two of them must be on the rear, typically near the wheels. If your scooter does not have the correct mounting points, we are unable to transport you in our taxis.

Seatbelts are required by law and MUST be worn by all passengers that wish to sit in the vehicle (or are unable to disembark) whilst the vehicle is in motion. 

Wearing a seatbelt significantly reduces the risk of injury and death in the event of a vehicle roll over or accident / sudden breaking application. 

If your chair has a seatbelt built in – you are not required to wear the seatbelt fitted to the vehicle, providing that the chair has been correctly strapped down.

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.00$2.004 p/km
$0.715 p/min
Tariff 2 SedanNight$7.80$2.004 p/km
$0.715 p/min
Tariff 3 MaxiDay$4.00$3.093 p/km$1.083 p/min
Tariff 4 MaxiNight$7.80$3.093 p/km$1.083 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$6.10$2.30 p/km$0.800 p/min
Tariff 8 SedanNight$10.00$2.30 p/km$0.800 p/min
Tariff 9 MaxiDay$6.10$3.450 p/km$1.260 p/min
Tariff 10 MaxiNight$10.00$3.450 p/km$1.260 p/min

Public Holiday Rates Unbooked & Booked:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$8.65$2.004 p/km$0.715 p/min
Tariff 6 MaxiNight$8.65$3.093 p/km$1.083 p/min
Tariff 11 SedanDay$10.90$2.300 p/km$0.800 p/min
Tariff 12 MaxiNight$3.60$3.450 p/km$1.260 p/min

ExtraPrice
Booking Fee$2.10
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.16 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$30.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

Great communication and service when I pre-booked. Josh you’re a ‘Dude’, and my daughter felt at ease with you taking her to work tonight. Thank you Josh, I’ll ask for you next time mate…..peace of mind for this Mumma 😊
Jo Dimichiel
Jo Dimichiel
1742974225
Exceptional service by Mark
Joey Young
Joey Young
1742713206
The driver( Josh) come in an hour earlier to start his shift just so there would be a car to take us to Geelong for a wedding. Thank you.
Harvey Davidson
Harvey Davidson
1742080936
Matthew was brilliant, nice to talk to, he was really good with my 100 year old mother. I highly recommend Eureka Taxis.
Tracey
Tracey
1742039380
Excellent service with friendly staff
Graeme Shields
Graeme Shields
1741997875
After my First Experience of Eureka Taxis to-day , I only ever want to use Eureka Taxis. I wish they were everywhere. They answered the phone with a warm friendly tone. The person knew where I was – I gave them the closest landmark as I didn’t know the physical address. Mark was the driver. He was a local – could have chatted with him for ages – we talked about 1980’s Music. He even apologised for the traffic lights turning red! Car was spotless and spacious inside. Really comfortable trip. And when we reached my destination – Ballarat Station – he took my large backpack out of the boot and handed it to me without me even asking. Eureka Taxis is a first class service. Like the name suggests – it is like finding Gold. Thank you.
Raphael Kaleb
Raphael Kaleb
1741682509
Great service . Cheerful drivers . We recommend eureka taxis.
PETER MCKENZIE
PETER MCKENZIE
1741670066
Stuart Maiden
Stuart Maiden
1741059359
Damien our driver for the night was great, friendly, courteous and can honestly say 1st time felt safe getting a taxi in 10yrs. Will only use Eureka Taxis from now on.
Bernie Rieniets
Bernie Rieniets
1740833894
Great service, prompt, base operator was professional, driver Damien was excellent giving me a brief tour of Ballarat. Thanks guys
jared bennetts
jared bennetts
1740815939
Mark is a safe and great friendly driver who you can chat with about footy. He just knows how to bring smiles to his passengers.
Jimmy Oldham
Jimmy Oldham
1740620534
This is the second time I have had Josh as a driver in the past week. He is very friendly and accommodating. Would highly recommend Eureka Taxis.
Nicole c
Nicole c
1740544363
Great driver very courteous
Great work Eureka. You are the best in town
Damien is very friendly. Service is efficient.
Pandora
Pandora
1739489866
Extremely happy with Eureka Taxi Service. The friendly service is miles above others.Thank you you are still the best taxi service.
Laura McKenzie
Laura McKenzie
1738731347
On time and personable . Thankyou
Sherri Holtham
Sherri Holtham
1738039289
Thanks Eureka Taxis , and thank you Daniel our driver. It’s not the easiest address to find, but Daniel and the team did an awesome job picking us up in the middle of nowhere. And Daniesl knowledge and information on the surrounding area of Ballarat was top-notch.
tevaoha julian
tevaoha julian
1737839455
I called Eureka Taxi on a Sunday (early)morning after a breakdown on my motorcycle, a fair distance from home.They were there as promised and got me home no problem at all fair price.Far better option than calling the wife at that time of the day!
Always friendly staff
Karen Webb
Karen Webb
1736577588
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