Wheelchair Transport

Eureka Taxis :: Services :: Wheelchair Access Vehicles (WAV)

Eureka Taxis Ballarat is your only trusted wheelchair transport provider that takes safety and professionalism when transporting wheelchair passengers seriously.
 
Our drivers are rigorously trained in the latest safety and compliance practices to ensure that your journey is safe and enjoyable.
 
We understand that you as a disabled person of our society should not mean that you can not fulfill your life to its full extent.
We will treat you with the respect and dignity you deserve every single day.
 
Our wheelchair vans are stock Renault Masters which have then undergone a rigid prefabrication and recertification to be able to transport you in style and safety.
 
We work with many agencies as well as NDIS self funded and plan managed participants and look forward with a smile and a caring hand to your next trip.

Wheelchairs:

Any wheelchair that has the correct ISO mount points are supported and allowed. If your chair does not have the correct mounts we are not able to transport you and the chair – you will need to disembark the chair (if possible) and fold up the chair or seek alternate transport

Scooters:

All scooters need to have 4 (four) certified mounts. Two of these mounts are to be on the front and two of them must be on the rear, typically near the wheels. If your scooter does not have the correct mounting points, we are unable to transport you in our taxis.

Seatbelts are required by law and MUST be worn by all passengers that wish to sit in the vehicle (or are unable to disembark) whilst the vehicle is in motion. 

Wearing a seatbelt significantly reduces the risk of injury and death in the event of a vehicle roll over or accident / sudden breaking application. 

If your chair has a seatbelt built in – you are not required to wear the seatbelt fitted to the vehicle, providing that the chair has been correctly strapped down.

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.00$2.004 p/km
$0.715 p/min
Tariff 2 SedanNight$7.80$2.004 p/km
$0.715 p/min
Tariff 3 MaxiDay$4.00$3.093 p/km$1.083 p/min
Tariff 4 MaxiNight$7.80$3.093 p/km$1.083 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$6.10$2.30 p/km$0.800 p/min
Tariff 8 SedanNight$10.00$2.30 p/km$0.800 p/min
Tariff 9 MaxiDay$6.10$3.450 p/km$1.260 p/min
Tariff 10 MaxiNight$10.00$3.450 p/km$1.260 p/min

Public Holiday Rates Unbooked & Booked:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$8.65$2.004 p/km$0.715 p/min
Tariff 6 MaxiNight$8.65$3.093 p/km$1.083 p/min
Tariff 11 SedanDay$10.90$2.300 p/km$0.800 p/min
Tariff 12 MaxiNight$3.60$3.450 p/km$1.260 p/min

ExtraPrice
Booking Fee$2.10
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.16 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$30.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

Ebony from Eureka Taxis ( Ballarat ) was extremely helpful with the trip.I’m using crutches & Ebony helped with getting myself out of the taxi & did whatever she could to help myself out.The Best Driver I have run across!Paul Hamilton
Paul Hamilton
Paul Hamilton
1732060933
Damien was great .On time and was very pleasant Appreciated him lifting our suitcases in boot.Will use Eureka again next trip.
Susan Benson
Susan Benson
1732013746
The driver was a very respectful person and her time management was very excellent. She was also very generous about sharing information concerning taxi driver profession which is very rewarding and giving excellent customer service to passengers. Eureka Taxis Ballarat the best highly recommend 😊
Noor Lee
Noor Lee
1731883804
Damien is a safe and friendly driver always a pleasure to travel with him feeling safe especially late at night he helps calm travellers
Excellent service very efficient,clean taxi.Very polite driver.
Colin Buckland
Colin Buckland
1731443954
Sadly over charged after confirming price upon booking a taxi. Both collections from each location were 30 minutes past confirmed booking times however all sorted by a very understanding operations manager who took ownership of performance and applied a discount.
Jamie Love
Jamie Love
1731187078
Arrived exactly on time, taxi was clean, driver was friendly and knew the town well. Highly recommend this service.
Allan Roach
Allan Roach
1731117539
Aleigha Bradley
Aleigha Bradley
1731041955
Vivienne to the rescue. Had to urgently return a car key, Vivienne arrived in 6 minutes and was off to return my key ontime. Thank you for the prompt, professional and trustworthy service 👍
REECE CARTER
REECE CARTER
1731011372
Excellent service, a great service, phone charger’s not working,? taxi driver very helpful OK,Regards Kevin.
Kevin Muller
Kevin Muller
1730790711
Awesome 👌
Bradley Beasley
Bradley Beasley
1730601628
Awesome person driving. Great pick up and wait and drop off back to my home. Very nice taxi driver 👌.
Lidija Markovic
Lidija Markovic
1730546689
The driver was on time and very friendly, will definitely book again, happy customer 😊
Dee Keillor
Dee Keillor
1730423155
Friendly and reliable driver.
Luke Kirk
Luke Kirk
1730320151
Jeff was amazing. Nothing was too much trouble for him.
Ilana Reisman
Ilana Reisman
1730006596
Despite an early call and ride, the driver was very helpful and friendly.
Cherie Cleland
Cherie Cleland
1729887427
You are my lifesavers
Absolutely superb, Ebonee is amazing, prompt, helpful and friendly, coulldn’t ask for better service 🙂 highly recommended to all.
EBE Oliver
EBE Oliver
1729133678
Had a couple of delays but the company didn’t charge on the last one. I have found the staff very friendly and helpful, I will use this taxi service again
Zeila Hoare
Zeila Hoare
1729058934
Beautiful woman drivers felt extremely safe and the taxi fair was great. Will only use these woman drivers highly recommend.
Vicki Scott
Vicki Scott
1728694005
Good communication from the team, driver arrived on time, car was clean and the driver was friendly.
Keith Andrews
Keith Andrews
1728523465
Felt like a personalised service for a pre booked trip.
Mandy Moloney
Mandy Moloney
1728502081
Prompt and efficient service, polite and helpful driver. Recommend Eureka Taxis
Gwyn Owen
Gwyn Owen
1728336164
Love the fe.aledrivers
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